Program Overview
This course is designed to provide participants with a comprehensive understanding of key concepts and practices in patient safety and healthcare quality. It is ideal for healthcare professionals, administrators, and anyone committed to enhancing the quality of care through effective safety protocols and quality improvement strategies.

Course Topics

• Fundamentals of Patient Safety

• Quality Improvement Methodologies in Healthcare

• Root Cause Analysis and Risk Management

• Performance Indicators and Quality Monitoring

• Practical Applications to Promote Safety in Healthcare Settings

Course Overview

The Medical Dispatch Program equips participants with the critical skills and knowledge needed to manage emergency medical calls efficiently and ensure timely coordination of healthcare responses. This program emphasizes rapid decision-making, effective communication, and accurate triage to improve outcomes in emergency and non-emergency situations..

Course Topics

• Airway and Breathing Management

• Basic Life Support

• Adult Basic Life Support

• Ethical and Legal Considerations in Health Data